Join our local healthy juice bar as a team member!

Juice Holick - Oakland, CA 94612
Juice Holick - Oakland, CA 94612
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Juice Holick - Oakland, CA 94612
Job Description
Team Member, Juice Holick

Primary Role:
Team members are responsible for delivering exceptional customer experience and quality products. A Team Member functions primarily as the main connection between Juice Holick and the customer.

Essential Functions:

General
- Deliver the ultimate customer service experience and impressions of the Juice Holick brand
- Able to clearly and concisely communicate product knowledge and information to all customers
- Responsible for customer product and service standards
- Foster an environment of team work
- Maintain exceptional customer service metric scores
- Communicates clearly, concisely and accurately in order to ensure effective shift operations.
- Follow all company operations policies and procedures without issue

Customer Service
- Responsible for delivering an exceptional customer in store experience
- Greet and thank every customer with a smile and eye contact
- Call out orders by name and wish customers a good day
- Recommend appropriate product to meet customer's needs
- Enhance customer experience through engagement and sampling

Operations
- Execute quality store operations as written in procedures and checklists
- Clean blenders, small wares, merchandise and physical plants as necessary
- Must be able to operate food preparation machinery
- Stocking of all supplies
- Respond to directions in an accurate and timely manner
- Detail and clean equipment, counters, and anything needed as described by a supervisor
- Adhere to all Juice Holick food, safety and security guidelines while respecting all JH property
- Master station operations of the store.

Business Management
- Provide a healthy consistent product spanning every item on the menu
- Consistently make and serve all Juice Holick products to specifications
- Follows health, safety and sanitation guidelines for all products and security guidelines while respecting Juice Holick property
- Executes proper portion control with all ingredients
- Begins shifts promptly and on time, with any prep needed taken before or after shifts

Requirements:
- Must be 16 years of age and have valid CA food handler's card by first date of employment
- Computer skills including register skills
- Must be able to lift 30-40 lbs regularly throughout shifts & ability to reach in temperatures 40 F to -10 F
- Must take care of personal hygiene and personal tasks outside of work
- Ability to stand, bend, reach and scoop through-out assigned shift
- Ability to reach in temperatures ranging from 40 F to -10 F
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